Troubleshooting Telegram

Not seeing Dispatch messages in your Telegram channel? Here are some things to check:

  1. Confirm you have admin permissions for the Telegram group chat or channel (especially for public Telegram channels)
  2. Check if the channel has restrictions on posts from bots
  3. Make sure the channel allows message posting

Adjusting Telegram Settings for personal DMs

  1. Open the settings in your Telegram app 
  2. Make sure "Everyone" can send you messages
  3. Click "Done" when finished



Adjusting Telegram Settings for group chats

  1. Open the settings in your channel or group chat
  2. Select "Manage group"
  3. Select "Permissions"
  4. Check that "Send messages" is enabled

Still running into issues? Contact us. We're always happy to help get you set up!

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